✅ Key Features:
✅ Premium Build: Crafted from high-quality 18/10 stainless steel, both on the exterior and interior, ensuring long-lasting durability and resistance to corrosion.
✅ Advanced Insulation: Features a double-wall structure with foam insulation that slows down the temperature change, keeping contents hot or cold for hours.
✅ Convenient Carrying Handles: Metal handles on both sides make it easy to carry. Side handles rest against the pot when not in use, saving space.
✅ Enhanced Base Protection: The bottom walls extend beyond the base to minimize abrasion against surfaces, protecting your tables or countertops.
✅ Secure Lid Closure: Equipped with a latch system that fits into hooks welded onto the lid for a tight seal. A silicone gasket on the underside further seals in the temperature, preventing heat loss or gain.
✅ Ergonomic Lid Handle: The lid features a welded tubular handle and a recessed area for easy handling.
✅ Food-Grade Material: Made from high-quality 18/10 stainless steel, ensuring safety and longevity for daily use.
❗ Important Usage Notes:
Do Not Overfill: Ensure you don’t fill the pot too much to maintain insulation efficiency and prevent spillage.
Avoid Tilting: Do not tilt or place the pot upside down to preserve its insulation and ensure a proper seal.
Cleaning Instructions: Clean the pot with running water or a cloth. Do not soak the entire pot, as this can damage the insulation.
Post-Use Care: After filling with beverages like tea or coffee, clean promptly to prevent residue buildup that may corrode the pot.
No Heating on Fire: This insulated pot is not designed for direct heating or use over an open flame.
📏 Specifications:
✅ Size: 30L
✅ Dimensions: 38 x 38 x 44 cm
✅ Weight: 5.3 kg
✅ Material: 18/10 Stainless Steel
📦 What’s Included:
✅ 1 x SOGA Stainless Steel Insulated Stock Pot
⚠️ Note: Insulation performance may vary depending on ambient temperature and usage conditions. It is recommended for indoor use.
- UPC 9357641003695
- Brand SOGA
- Mfg Part # InsulatedPot3203
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
